Your Privacy Matters to Us
We built darahoki around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
How We Handle Your Information
When you join darahoki, we collect information needed to verify your identity, process deposits and withdrawals, and keep your account secure. This includes your name, email, phone number and payment details. We use this data only to operate your account, process transactions via DANA, OVO, GoPay and QRIS, prevent fraud and comply with local regulations in supported regions. We never sell your
personal information to third parties. Your data is encrypted and stored on secure servers. We retain your information for as long as your account is active and for the period required by Indonesian law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Standards We Follow
Encryption Standard
All payment transactions through DANA, OVO, GoPay and QRIS use industry-standard SSL encryption to protect your financial details.
Fraud Prevention
We monitor account activity for suspicious behaviour and use multi-layer verification to keep your login and deposits secure.
Third-Party Audits
Our data handling practices are reviewed by independent security partners to ensure compliance with international privacy standards.
Local Compliance
We follow Indonesian data protection regulations and work with payment partners who meet regional security requirements.
Cookie Transparency
We use cookies only to remember your login, track site performance and show you relevant content. You can disable them anytime.
Annual Review
We update this privacy policy each year to reflect changes in our services, payment methods and regulatory requirements.
What Sets Our Privacy Approach Apart
| No Data Broker Relationships | We don't sell or lease your personal information to marketing firms, data brokers or third-party advertisers. |
|---|---|
| Payment Partner Vetting | DANA, OVO, GoPay and QRIS partners we work with meet our security standards before handling your transactions. |
| Minimal Data Collection | We ask only for information we need to verify your identity, process deposits and keep your account safe. |
| Clear Retention Periods | We tell you exactly how long we keep your data and why. Once your account closes, we delete personal records on schedule. |
| User Control | You can update your profile, change communication preferences and request data deletion directly from your account. |
| Breach Notification | If we discover unauthorized access to your data, we notify you within 48 hours and explain what happened. |
| Indonesia-First Design | Our privacy framework is built around Indonesian regulations and the payment ecosystems you use every day. |
Core Privacy Commitments
Account Verification
We verify your identity once during signup to prevent fraud and comply with local regulations. Your details stay private.
Secure Login
Your password is hashed and never stored in plain text. We support two-factor authentication to protect your account.
Transaction Privacy
Deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end. We don't share transaction details with unrelated parties.
Session Management
Your login session expires after inactivity. You can log out anytime and clear your browser cache to remove local data.
Device Recognition
We remember trusted devices to speed up your next login. You can remove devices from your account settings anytime.
Communication Consent
We send account updates and promotions only if you opt in. Unsubscribe from marketing emails in your preferences.